What information do we collect?
For this reason, steps are continually being taken to ensure that customers’ personal information in our database is not misused. As a way of extra protection for consumers, there are federal laws which guard the use and sharing of customers information. It is with this in mind, we Mobile Wallet believe it is because you are concerned about the information you are required to give OR have provided that has brought you here. Therefore, we ask that you read the contents of this page carefully so as to have a proper understanding of how we handle your information.
What information do we collect?
When you register for an account on our site, place an order, subscribe to our newsletter or respond to a survey, basic contact details are collected such as the e-mail address and name of your contact person, company name, address, phone number, VAT number, preferred language and currency, any purchase order number, any e-mail address of invoice receivers and masked credit card or bank account details.
We collect your direct input to our cloud service Cookiebot (the “Service”) after login, like the domain name(s) of the website(s) where you implement the Service and configuration of the content, looks and behavior towards website visitors (“End Users”).
End User Data
Data generated by End Users browsing your website(s) using the Service. When an End User submits a consent from your website(s), the following data are automatically logged at Cybot:
- The End User’s IP number in anonymized form (last three digits are set to ‘0’).
- The date and time of the consent.
- User agent of the End User’s browser.
- The URL from which the consent was submitted.
How do we protect your information?
The Service utilizes the extensive features of the cloud environment to ensure high availability, like full redundancy, load balancing, automatic capacity scaling, continuous data backup and geo-replication along with a traffic manager for automatic geographical failover on datacenter level disasters. All failover mechanisms are fully automated.
To ensure integrity, all data transits are encrypted to align with best practices for protecting confidentiality and data integrity. E.g. all supplied credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those who are authorized to access such systems and who are required to keep the information confidential.
All personnel are subject to full confidentiality and any subcontractors and subprocessors are required to sign a confidentiality agreement if not full confidentiality is part of the main agreement between the parties.
Whenever personal data is accessed by authorized personnel the access is only possible over an encrypted connection. When accessing the data in a database, the IP number of the person accessing the data must also be pre-authorized to obtain access.
Responsible Use & Conduct
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